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Business communication

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w how to put together the words that will convey their meaning. They reinforce their words with gestures and actions. They look you in the eye, listen to what you have to say, and think about your feelings and needs. At the same time, they study your reactions, picking up the nuances of your response by watching your face and body, listening to your tone of voice, and evaluating your words. They absorb information just as efficiently as they transmit it, relying on both non-verbal and verbal cues. NON-VERBAL COMMUNICATION The most basic form of communication is non-verbal. Anthropologists th

Название: Business communication
Дата публикации: 2004-10-08


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