Lexico-sementic chartersticcs of business letter correspondence

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Example 3.

A business transaction often starts with an inquiry which may later be followed by an order.

Both inquiry and order are meant to arose and stimulate business activity on the part of recipient. They are typically asking letters. Orders convey the writer's intention to do business with his correspondent, usually to buy some goods from them.

MATTHEWS & WILSON

Ladies' Clothing

421 Michigan Avenue

Chicago, III.60602

GRANT &CLARKSON

148 Mortimer Street

London W1C 37D November 4, 1996

Gentlemen:

Thank you for your quotation of October 30. We have pleasure in placing an order with you for

1,900 ‘Swinger’ dresses at Price: $38,745

in the colours and sizes specified below:

Quantity

Size

Colour

50

8,16

white

100

10,12,14

white

50

8,16

turquoise

100

10,12,14

turquoise

50

8,16

red

100

10,12,14

red

50

16

yellow

100

10,12,14

yellow

50

16

black

100

10,12,14

black

Delivery: air freight, c.i.f., Chicago

We shall open a letter of credit with your bank as soon as we receive your order acknowledgement. Please arrange for immediate collection and transport since we need the dresses for Christmas.

Very truly yours,

Wilson

Buyer

It is indisputably an import order, and as we can notice placing orders is simple from the point of view of letter writing. The fact is that usually the purchasing department or the buyer fills in an order form. But in this case the correspondent prefers to write a letter in order to make certain points quite clear. There are special import regulations which are touched upon in the last paragraph: it is necessary to complete formalities and to stress delivery instructions.

It should be mentioned here that the supplier must send order acknowledgement as an answer to order promptly to thank his customer for the order and to confirm it.

If some conditions have changed, the customer must be notified. In the case the goods ordered are no longer available, a substitute may be offered.

Example 4.

What follows the order acknowledgement is the advice of dispatch.

Реферат опубликован: 15/01/2007